Features
- Introduction to Microsoft Dynamics 365
- Dynamics 365 Core Architecture
- Dynamics 365 Sales Module
- Dynamics 365 Customer Service Module
- Dynamics 365 Marketing Module
- Dynamics 365 Field Service (Overview)
- Dynamics 365 Finance & Operations (ERP Overview)
- Customization and Configuration
The Microsoft Dynamics 365 Training Course is a comprehensive, industry-aligned program designed to help professionals master one of the world’s most powerful business application platforms. This course provides a complete understanding of how organizations use Dynamics 365 to manage customer relationships, streamline operations, automate workflows, and make data-driven decisions.
By the end of the course, you will be equipped with the knowledge and confidence to work as a Dynamics 365 Functional Consultant, Business Analyst, CRM Administrator, or ERP Support Professional.
🎯What You Will Learn in This Microsoft Dynamics 365 Course
By enrolling in this course, you will gain in-depth, hands-on knowledge of Microsoft Dynamics 365 and its core business applications, including:
- Fundamentals of Microsoft Dynamics 365 architecture and ecosystem
- Dynamics 365 Customer Engagement (CRM) modules
- Dynamics 365 Finance & Operations (ERP) overview
- Sales, Marketing, Customer Service, and Field Service modules
- Business process automation using Dynamics 365
- Data management, entities, and security roles
- Customization and configuration without code
- Integration with Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- Reporting, dashboards, and analytics
- Real-world implementation best practices
- Career paths and certification guidance for Microsoft Dynamics professionals
Lessons:
